Privacy Policy
Last updated: September 2026
Marqués Advisory & Investments (“Marqués”, “we”, “us” or “our”) respects the privacy of our clients, prospective clients, business partners and website visitors.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, submit an enquiry, request a callback, download materials or otherwise interact with Marqués.
1. Who We Are
Marqués Advisory & Investments is the commercial name under which Besta & Violeta SRL operates in Costa Rica.
For purposes of applicable Costa Rican data-protection law, Besta & Violeta SRL is responsible for the processing of personal information described in this Privacy Policy.
For privacy-related enquiries or requests, please contact:
legal@marquescr.com
Santa Cruz, Guanacaste, Costa Rica
2. Information We Collect
We may collect information that you voluntarily provide when you:
- submit an enquiry;
- request a callback;
- contact Marqués regarding residence, real estate or investment opportunities;
- communicate with us by email, telephone or other channels;
- request information about our services.
This information may include:
- name;
- email address;
- telephone number;
- nationality;
- country of residence;
- preferred method of contact;
- areas of interest;
- information contained in your enquiry.
We do not request sensitive documents such as passports, bank statements, medical information, criminal records, biometric information or banking credentials through our initial website enquiry forms.
Where additional information is required as part of a client engagement, appropriate procedures and privacy notices may apply.
3. Information Collected Through the Website
When you use our website, certain technical information may be processed automatically, including information relating to:
- browser and device type;
- pages visited;
- interaction with the website;
- approximate technical location derived from internet connection information;
- website performance and diagnostic information.
The website currently stores your selected language preference locally in your browser so that your preferred language can be remembered.
This preference is stored using browser local storage and is not used for advertising or behavioral profiling.
4. Forms and Third-Party Services
Our website uses forms provided by Zoho for enquiries and callback requests.
When you interact with an embedded Zoho form, certain information may be processed directly by Zoho in accordance with its own privacy and technology practices.
Marqués uses these forms solely for receiving and responding to enquiries and service requests.
We may also use technology providers required to operate, secure and monitor the performance of our website.
5. Analytics and Similar Technologies
Marqués may use privacy-focused website analytics to understand aggregate website performance and improve the user experience.
Our current implementation is not intended to create advertising profiles or track users across unrelated websites.
We do not currently operate advertising pixels or behavioral advertising technologies through the Marqués website.
If our use of cookies, analytics or similar technologies materially changes, this Privacy Policy and any required consent mechanisms will be updated accordingly.
6. How We Use Personal Information
We may use personal information to:
- respond to enquiries;
- arrange callback requests;
- provide information about our services;
- evaluate potential residence, real estate or investment engagements;
- communicate with prospective or existing clients;
- coordinate requested services with appropriate professionals or counterparties;
- administer and improve our website;
- maintain security and prevent misuse;
- comply with applicable legal or regulatory requirements.
We do not sell personal information.
7. Legal Basis and Consent
Personal information is processed where necessary to respond to a request, provide or prepare requested services, comply with applicable legal obligations or pursue legitimate business interests consistent with applicable law.
Where consent is legally required, Marqués will request it separately.
Marketing consent is optional and is not a condition for submitting an enquiry.
8. Sharing of Information
Where necessary to provide requested services, personal information may be shared with appropriate third parties, including:
- legal professionals;
- tax advisers;
- immigration professionals;
- fiduciary or escrow providers;
- banks or financial institutions;
- real estate professionals;
- property owners or developers;
- investment counterparties;
- technical and administrative service providers.
Information is shared only where appropriate to the client’s request, engagement or applicable legal requirements.
Third parties acting independently may process personal information under their own privacy policies and professional obligations.
9. International Data Transfers
Because Marqués works with international clients and third-party technology providers, personal information may in some circumstances be processed or accessed outside Costa Rica.
Where such transfers occur, Marqués seeks to use appropriate contractual, technical and organizational safeguards consistent with applicable requirements.
10. Data Security
Marqués takes reasonable administrative, organizational and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, loss or misuse.
Website communications are protected using encrypted connections where supported.
No method of electronic transmission or storage can be guaranteed to be completely secure.
11. Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including to respond to enquiries, provide services, maintain appropriate business records and comply with applicable legal or regulatory obligations.
Retention periods may vary depending on the nature of the relationship and the information involved.
12. Your Rights
Subject to applicable law, individuals may request:
- access to their personal information;
- correction or updating of inaccurate information;
- deletion of information where appropriate;
- withdrawal of consent where processing is based on consent;
- information regarding the purpose for which their data is being processed.
Requests may be sent to:
legal@marquescr.com
We may request reasonable verification of identity before processing certain requests.
13. Marketing Communications
Marqués will send marketing communications only where there is an appropriate legal basis or consent.
You may withdraw your consent or unsubscribe from marketing communications at any time.
Withdrawing marketing consent does not prevent you from contacting Marqués or receiving services you have requested.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
Marqués is not responsible for the privacy practices, security or content of third-party websites. We encourage users to review the applicable privacy policies before providing personal information.
15. Children
Our services and website are not directed to children, and we do not knowingly seek to collect personal information directly from minors through our website enquiry forms.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
The current version will always be published on this page together with its latest revision date.
17. Contact
Questions, requests or concerns regarding privacy and personal information may be directed to:
Marqués Advisory & Investments Commercial name of Besta & Violeta SRL Santa Cruz, Guanacaste, Costa Rica legal@marquescr.com